Business English Vocabulary – CUSTOMER or CLIENT?

now I know the difference….thank you!

cristina

me too

snabil

This is substantial!

Collince Odongo

Thanks a lot.now I know the different between two words clearly.

b720801

Very nice

kotoz

nice it is really helpful

Rokaya

“Being a customer at the Apple store feels like being a sheep waiting to be killed.”…???!!!! :D Fans of Apple will love the comparison!!!!

milly

Mr. EngVid wrote this quiz, not Rebecca. So it is a little different :)

engVid

So you’re the bloody one!!! :)

milly

Hi Rebecca!Your way of teaching is excellent,i really love it.

Magray

thanks allte

tarinn

I didn’t understand second sentence, please explain me.

Arthur Enriquez

me nether :((

Trang

Not sure which second sentence you mean.

Rebecca

its about the second question. i guess that’s what he wants to point out.

spiegelspy

I also didn’t understand the 2nd question in this quiz.

Kushan

Thank you so much. You are helping us to understand differences.

Meti

Does prostitute have customer or client? We already know that answer from engVid………… it is John!

karen1996

ME to

vinhtruongxnk

Karen I want to talk with you through Skype to improve my level of English language

Skype account: maye_alshmary

hajaj1403

NO! you have misunderstood, she is a student not a prosti……

ilmeg

Karen i think a prostitute has both customer and client…

jeffri

Prostitute offer a service! So, it’s client!

samucaj

Thanks Rubica..it’s really helpful

jassi

I have qustion to envid .I’m prepareing my self for IELTS.i have problem in reading..its too difficult to understand.Houw i can improve it.If you make a lesson it may be help for me. Jassi From India

jassi

The IELTS exam is quite challenging so make sure you do a lot of practice tests, learn more academic vocabulary and understand the strategies required to answer each kind of reading question. You may find more help on my IELTS website. All the best to you, Jassi.

Rebecca

dear Rebecca,
I also prepare for ielts,so you can give me your IELTS website address. thank u so much.

thanh an

GoodluckIELTS.com is very useful.I appreciate your time and effort.

Kushan

A real good explanation. Thank you. very useful to me.

Ramakrishna

thank you very much madame rebecca!

andybatalia

thanks….

Shahen

dear teacher how can i writh easy my spealing is so bad plz gave me information about that

sultan mahmood

It will help to get a spelling book. There are many such books available. Start from the beginning, even if it seems easy, and then move forward step by step. Also, working through the spelling book will make you more aware of words and their spelling, even when you read. English spelling is challenging, but you can master it, as many students have done. All the best to you.

Rebecca

Hey Rebecca, Your way of prentation is awesome..I like it & the one thing I want to know is which spelling book you are talking about…is there any online live training or calss for improving english vocab & pronounciation…thanks a lot for presenting & posting such good presentations…:)

Deepak

Thanks Rubica..it’s really helpful.You are very good teacher.Take care :)

Daijiena

Why you all write her name like this? It is Rebecca!

karen1996

Thanks, Karen, you’re right. The correct spelling of my name is Rebecca.

Rebecca

Thank you very much Rebecca. And Karen are very observation

hajaj1403

And you still think you have a chanse on Karen L.O.L.

ilmeg

Its due to their respective language and citizenship.

spiegelspy

REBECCA
thank you very much
please, i like english languge but my knewladge is a little please helpe me to more more understand
good luck

benamar

Keep watching our video lessons, join some English classes and but some good English books. Also, try to find a friend or teacher who speaks English and can help you. My best to you, Benamar.

Rebecca

thanks

rawan

good n helpful lesson! (:

Meshi

Thank you

jassem76

Thank you so much.

almalki1

Thank you so much ma’am it will be really helpful for the all eng.vid students

Imran qureshi

its tooo…… good

shahid

I thought they are the same meaning but thank you so much

happypharaoh

Glad you understand the difference now. My best to you.

Rebecca

thanx……
its very helpful…..
thank you so much….

AK47

Hello Rebecca.. I like the way you explain to us, yur english is very very clear :) thank you

cristal99

OPst.. I need to ask you something dear teacher. what is the good book in learning English, my friend has recommended me THe Power make easy. Is that good book? should I buy it? please tell me and thank you so much :)

cristal99

There are many excellent books available for learning English. It depends where you are, what your current level is and what your goals are. I am not familiar with the book you mentioned. There are books that specialize in General English, Business English, Grammar, Vocabulary and more. A very good grammar book is Basic Grammar in Use by Raymond Murphy. My best wishes to you, Cristal.

Rebecca

thank you teacher,, I am going to study english literature this coming year, I want to study teaching,, and I am now studying online to prepare my university, I always do exercise online, working on my grammar, listen to the audios, go the english site from one to another, sometimes I get bored, and I feel like buying book, but I don’t know what book to buy to improve my english, now you know what is my aim to be, please!! any other good book to read, sorry I am talking too much, thanks teacher! thank you dear Rebecca :)

cristal99

Thank you for lesson

mouza

thanks

aboyoussef

yup now i get the main diffrence

sunny

its really nice now i know the difference. tnx anyway…

michelle gomez

Hi Rebecca,
Thanks for this explanation. But and how about the word “patron”? The diccionaries say that it means both client and customer. Could you please explain it? Regards.

Luiz

Thanks to all for your feedback. All the best with your English.

Rebecca

hi rebecca, I was wondering if you could do the vocabulary expansion technique video but this time using a word that have different meanings to them.

karondi

short and sweet thanks

younes

hi Rebecca i am new to this website and i am willing to learn and speak english and i really like your explanation of teaching and i hope you will help me alot in learning english language.
Thanks.

Danish

thank you! It is really very nice!

feruza

Had this doubt in my mind, it’s clear now, thanks!

Adam Solo

Dear Rebecca

Good day!!

It was vry nice but could you please let me know that how can i speak english very flruently ?

Ramseen

I’m a new English student and next month I’ll do my IElTS General and I looking for help.
I would like to ask your support and help.

Silvano

thans for nice lesson
i want to improve my my official English please advise

Abid Siddique

Thanks a lot Rebecca.You’re very kind.Lily from Brasil

Eliete

Thanks for let me know the difference.

Amelia Reyna

Are passengers called customers or clients by taxi drivers or airline companys?

BBTI

They are using transportation services, so guess they would be called clients but…..

BBTI

what is the difference between sence and sense

Janet Baidoo

i want to try joint the quiz….but how to do it??

engie

thanks mam for the lesson today…….

engie

hi
can you explane more about client

wasif77

aftre i do the quiz i know the diffren
thank teachrt
go ahead
wasif

wasif77

rafe

rebecca yoy are geart……
I like the way you are teaching us in video……
Keep smile every time :-)

sandepan

pleeeeeeeeeeeeeeeez someone here help me to improve my engliiiiiiiiiiiiiiiiiiish

louhichi ahmed

Hello Rebecca..
I like the way you explain. You are the excellent teacher. Thanks you.
Maria from Brazil.

mabbsilva57

tkank you very mach

abdile

Voce fala portuques ? Do you speak Portuguese. I’ll help, but you will help me with the English. Correct?

cromo

Você fala portugues ??? Do you speak Portuguese. I’ll help, but you will help me with the English. Correct?

cromo

thank you , I like the lesson (:

roro

Thanks a lot Ms. Rebecca, it’s so wonderful for me

maingoc

hi rebecca.
can u help me know about the difference between RATE and PROPORTION?

kyu

hi iam new student your teaching me english thanks

jawid

Wow… so grade. I understood well deferent between client and Customer

Wasa

im from Viet Nam my english is not well so i like this site so much because help me know english better

cindy

thanks it ´s very helpful

nael

To
respectable madam rebecca
i am disha barua.i am very much inspired by your teaching.Madam, i am facing many problems in speaking english well.can you please help me ???please do email me as soon as possible.i will appreciate an early response from you.
Thank you

disha barua

Very good

Carls

thanks to lesson ..

afaf

cool lesson very esay but importan thank you REBECA !!!

anderson perez

Dear REBECA
Many thanks for your lession. However, i have a little confuse.
The customer, is Ok. The client, i wonder if we can use the client for both compay and prof person.

Can you explain it for me.

Thanks in advance

vinhtruongxnk

hi could you help me for stress rule about double spell. mybe im wrong for example big bigger, begin beginning

mehmet

It is very useful,I really appreciate it

George

Hello Rebecca! Thank you so much, you are great!!

leighn17

hi Mrs.Rubica i really like your video it really helpful. I don’t have any problem with speaking only problem is Readying…….. i ‘m having hard time finding answer in Reading…. i m also preparing for IELTS for General and i already sat for once i got 5.5 overall Band score i need increase my band score. Is there any other Tricks in Reading… if there is please could u please help me .
Thank you

hussain837

thank u rebecca by whatching this vedeo iam able to dffer those two concepts

jodice drice

I love these videos. and it’s obvious that you really master your job
Courage!

Romeo

Mind blowing.

Laxmi

I m weak in english plz help me to learn english. I want to improve my english.

Laxmi

An interesting lesson!

Hoppel

thank you

abood

wow! Now I know how these words differ.. Thanks!

Erick

Dear medom Rebecca
I want to study to write business english letters. from whre i can learn it. any online classes or any books to advise me.
thanks and regards
Obaid.

Obaid

thank you very much! i realy like your lessons

pucca.h2o

i know the difference very much…thx^^

katetii

Hello Rebecca!.you are great.
I love your lesson.and Ronie ..thanks too much

husseinlahmood

Good afternoon Rebeka! How you think, if I long listen to English speech, in particular your lessons, I will learn to understand about what you speak? The comment is written by means of the electronic dictionary. Thanks!

daxell

Fantastic! You are an excelent teacher. It helped me to understand the difference.
Thank you so much!

Aleir Lucas

Hello Rebecca,
Thanks for the knowledge. I am a professional with over 5 years of work experience. I was unsure till now when to use CUSTOMER and when to user CLIENTS. I am happy i am clear now. Thanks you so much.

Manoj

Hi
Revecca
It was very good lesson. but I am confused with this word (cotumer and customer) please, can you help me on that.
thanks

JOSE VALERIO

HI!!!!!
Revecca your are good teacher you realy help me with my english ,

kmcatracha

Thanks a lot Revecca. It was really helpful to understand the difference between the customer and the client.

edwinpratheeb

Thanks a lot for these useful information

Ahmed

thanks …great teacher you made me know how is diffirent about 2 words,i got some question to ask you. why the lesson was too short because i need to study step by step or level continue to next level,have dont you ? i hope u’ll understand my enghish writing ( i’ll wait ur respone)…thaks again

saoboye78

Dear teacher, I really love your lessons! I didn´t know the difference! Thank you very much!!!

Sally S

can service be buyed?

resham10

Thank you for all your help, I apreciate what you and your team do for as.

Almagar

Yes now i konw thank you

Hnan

hey Thanks for sharing such a nice session.

annie

Rebecca thank you very much you had done good !

mahmutkcicek

hello mrs .rebecca as an employee i have not times to learn english by regular way just only online on the net please give me an advice that i can follow it to enhance my english language.what i did before i was writting single words and translated to my mother tongue language .thanks

breidi

Thank u this lesson it is helpfu….thanks Rebecca

emma

thank you

mohammed

I find difficulty with my grammar especially when it comes to conversation? Can you help me?

eric

thanks a lot for new information

regards,
Khalid from Oman

khalid

Many thanks, teacher i am right understanding between costumer and cilent

Hang Saroeun, Cambodia

When I have to say “simple” or “easy”?

Zukhra

thank you Rebecca

Taleb

100%)
Thanks a lot)What the Interesting material!

annytka

thx

stealthy

thanks you are ageat teacher <3

hanody

Hi Rebeca,
From a manufacturing company? Are they customers or clients…please let me know

Luciano

thanks a lot

ahmed salman abdulla

i did not find the quiz

walaa

what’s wrong with the quiz?can’t open it.Please can someone explain…

micci10

it is very interesting..i didnt know about this.Thank u Mss.Rebecca

fakhranda

very very thankfull to you for providing english classes..all of our teachers are skilled again i express my gratitude.

faizal

It’s amazing… means there is a lot we can learn and I reaaaaaaaaalllly appreciate it… thanks rebecca…

tanveer

Thanx a lot from AZERBAIJAN

saliyev

Thanks for your help I´m really thankful now I know the difference between client and costumer.

melkizgb

Amazing Rebecca, I’m loving your lessons. Huts from Brazil

Marcia1000

It is really a good lesson

Mohammad Akbar

Hello Rebecca, I like your lessons! And I have one question… I was on my training in Spain, I worked as a receptionist. In Spanish we call our hotel guests “los clientes”, that’s why at first I wasn’t sure how I should call them in English – “clients” or “guests”? Which word is correct in this situation? Once I’ve been told that I shouldn’t use a word “client”. For example, I say: Usually our guests rent a car in the town. Can I say: Usually our clients rent a car in the town.?? Or You use other word to express it. Thank You for help! Liz.

Elizabeth

At a hotel, you would usually call them guests.

engVid

Thanks a lot! :)

Elizabeth

this lesson is really helpful to me i passed my quiz A+

matthew

i think as per your definition of customer/client , i am client for my Internet service provider likewise for my Mobile phone service provider, but, they are always addressing me as customer, where is the line i can differentiate among these two terms in the said scenario ?

xino

I would like to know how to speak english smoothly.

Joe

Thank you from Madrid, neighborhood “The Roses”

metamorfosis

thanks a lot !!!

meng

Hello, Rebecca!
Thanks for this lesson, it’s very useful and I am curious if the word “consumer” can be used in both cases.

Ariana

Very good lesson and thank a lot.

monir16324

Its really helpful
Thank you Rebecca

Taimoor Aalam

thank you, I always want to know this difference :-)

leobsas2000

Hi Ms. Rebecca! I would like to ask, what about the guest in a hotel, are they customer or client? Hotels are giving service for accomodation but I usually heard they’re calling them as customer. Also, the customer/client of a real estate company? Land/House is considered as product? Would really appreciate your answer. Thank you.

ERICH

you’ll never stop surprising me!you can always predict what a learner will
need to know by clarifying shortly and efficiently in a simple way.
your lessons make difference.
you’re the best teacher I’ve ever seen
thanks a lot.

Ali

can you explain the difference among ” audience, viewer, spectator”

brightsea

Very cool your class and the difference thanks Becca

albertblue

I pass the quiz perfect 4 question and i have 2 month in usa yesss

jose

thank u my teacher for teaching ur students ^ ^

omarabdalaziz

you are good human

jeffri

Thank You Madam . But any word for both . Example : Nokia care Give products and software services . Iam client or customer of Nokia or any other word ?

mansoor92

thanks

prabu009

Hi Rebecca,
Thanks a lot! It’s really helpful.

JimmyChen

Thanks a lot.

sovannaranou

I´ve just discovered this web coming out of the blue (than you, Alex) and I love it. Congrats to all the teachers on your wonderful work here.

karlosrr76

Thanks Teacher,, It was really important class.

syscabm

Thank you dear Rebecca!!! It was very important for me)))

hnar90

hi hnar i am Atta and want to be your friend so if you are intersted in conversation with me so add me on skype : attaurrehmankhan57
email: kingbayya_khan@yahoo.com

innocent khan

Useful lesson . So simple and so easy to understand.. Keep the good work :)

Lucas

If you go to Tmoble store buy a samsung s3 cellphone and sign the contract for couple years of service so you are a customer or client?Or both.

Cuong ta

hello rebeca. im gustavo from costa rica, ive been studying english at one institution from here. but sometimes i need extra help. i dont know if u are teaching right now but i saw your page and it has been helping my a lot. thanks a lot

tavo

Hi dear E teacher Rebeca
I’m Weda from Afghanistan I’m a librarian in a organization thank you vary much and I have got 100 so I have a question, In our library every day we have lots of Clients or customers which one is correct Client,customer?
thanks
Weda

R.Weda

excellent source of information

carlos

Hi Emma,Alex,Valen,Rebecca,adam,james,Jon,Ronnie,

Really good english learning videos

Anil

Very clear explained, thank you very much

argenis

thank u

Mouchane

It’s clear now, I didn’t know the difference.
Thanks.

kosobe113

It’s clear now
I want to learn speaking by formal way with the guest because i am working in hotel

seyam

100 % Thanks a lot.

alpido24

Thank a lot teacher Rebecca.

I am working at the Travel Agent.
So I often have to talk with clients.
Is client same meaning with guess?

Yin Tun

i was always confused with Client and customer.
many thanks Rebecca for this clarifications

hafb

Thank a lot.I am so pleased to know the difference between them.

amin80

Thank you Rebecca I am learning new things and its interesting.

rajsai

Thank you very much. i only know the difference between customer and client after this lesson

eunju7856

First of all, I appreciate you efforts so thank for your help
So I can say that a consumer is a costomer generally

halimo

Thank you.

Sukontarat

thanks

mshmsh82

I am so happy to make this correct!

Juliano Martins

Thank you very much! i realy like your lessons ^”^

Ted Lee

Thank you very much

ahmedsayedd

thank for all of your help. you’re a my life’s savior

nguyenthihiep

I have worked in post sales management and I haven’t know that diference!! Thank you!

samucaj

Hi Rebecca,
thanks for your lesson. You are great teacher

cep62

Thanks Rebecca,

Good piece of info for my students who will serve customers at restaurants!

Danichu

Hi Rebecca) thank youuu))

Faridka

thanks alot for your excellent expression , like your teaching way :)

muhammedslim

please tell me the difference “sure” between ” certain “?

NhuDang

Good job,thank you!

Iamhere.

Thank you, it’s easily to understand:)

namtuan0506

Really made it easy and simple for me thanks

preemy

thanks alot ^_^

ph.asmaa

Thanks, alot!

engVid Moderator

Now i know ! What’s about if i work in Hotel ?

Chocolateislandgirl

Thank you so much for clarify it!

Petter93

Thank you very much. I hope you have more lesson about economic vocabulary

phale

Thanks

malak2010

thanks

Eric Chan

nice lesson thankyou very much

sougar3000

Hi Rebecca, thank you for the class. But I still have a doubt. The Banks offer service and products, How the best word to classify?

Elianeestrela

Dear Rebecca,
Thank you for this linguistic clarification.
Best regards.

Peter

thank you Rebecca for your lessons. it is so helpful. could you please explain other words like them.

mory1367

Thanks Rebecca, it’s easy to understand between customer and client from your lesson.

tony wang

Wow, thank you for teaching me how to distinguish between customer and client.

uriahkuo

Thank you mam Reebika now i can be able to distinguish between customer and client thank you once again from the core of my heart.

Nar Bahadur Chettri

But mam don’t we have any method to improve my English verbally?

Nar Bahadur Chettri

Mmmm!These words (customer/client) have been confusing me at the marketing field. Now I understand

ekone

tanks!

thyagosilc

Thanks you so much.

Marta Lopez

Thank you Rebecca. I know the different now.

Anwaar6

Dear Rebecca,

Thanks a lot for your petient and clear teaching.

If i had not watched your video,i would have known the difference,even i have been learning english for more than 18 years.I have been trying to read the English Novel,probably my vocabulary is not enough,every time i can not keep moving on,is it possible for a teacher have a lesson show us as per specific books ?

Thanks
Fianna

Fianna-law

Thanks dear

Borin Tum

The question about the Apple products is tricky for Russian speaking students, because there is the word in Russian language – “product”, means “food”, not “goods”. So, if you are inattentive a bit, you can easily make a mistake. So did I.

nataanna

Thanks for the lesson, can you say me how many business lessons there are and how I can find them on the engvid, and can you give me the title of a book where I can improve the business vocabulary; Thanks in advance

Poinsignon

Thanks Rebecca. I am your new student.

Basilide

and a firm (A) buys products from another firm(B) , the firm A is client ?

manina

clear explanation!

EthanJeon0228

So nice of you Rebecca.I hope, i am improving little by little

Author Rakesh

I got 4/4! Thanks very much for the lesson!!

robi75

Thanks Rebeca.
You are an extra ordinary teacher.

rajeshe

thanks！

shihai182

Thank you very much.
I was confused before your lesson.
It’s very clear explanation.

Thomas1988

Thank you teacher .. it was a very helpful lesson

sizzlingsoso@hotmail.com

Thanks Rebecca I’ll try to be a good student.

Alex-1956

You got 3 correct out of 4.

thank you…

M kartal

Thanks Rebecca for your lesson.
Now I know what the difference is.

vtong

4/4. Thank you ?

ann ann

thank You so much Rebecca :)

Nathaliekate86

Thanks Rebecca!!

edi wilson

Thank you

Phakhinai

Thank you

Nishali

Hey, Rebecca! Thanks for this video!
One question: if I work in a factory, such as Bosch… I say Bosch has clients all around the world, right?

amandars

thanks so much for these information

engelsayed2222

Thanks alot

Mrasadi

Hi
I like your lessons
It makes me better
Thank you so much

Mrasadi

I INDRESTEND VERY WELL THE DIFERENT I GOT 4

MELI714PH9

Very well explain

Channeth

I watched this video twice on March 13, 2022, and took the quiz after watching it once. I got four correct out of 4.

ergn

Thanks for lesson.

AnastassiyaB

I got 4/4.

Thank you! =)

lprnl

Rebecca is a Wonderful teacher. She teaches me more professionally than my previous teachers. I will never forget your assistance with my broken language.

Abdifatahjamaal

Rebecca is a Wonderful teacher

Shafqat Ur Rehman

Business English Vocabulary – CUSTOMER or CLIENT?

Test your understanding of this English lesson

258 COMMENTS

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