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Business English: Polite Expressions for Resolving Conflict
The English workplace is generally quite polite. You need to learn how to express your opinions and decisions politely, but also firmly. This is particularly important when there is a conflict. In this lesson, I’ll teach you polite and professional English sentences you can use in the office when conflict arises or when you need to negotiate. You can use many of these expressions in everyday life situations, too.
Quiz
Test your understanding of this English lesson
Test your understanding of the English lesson by answering these questions. You will get the answers and your score at the end of the quiz.Levels
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11 COMMENTS
8/8
Thanks a lots,Mr.Benjamin
Now I know how to express my opinions and decisions politely, but also firmly
Thank you, Benjamin, I’ll try to use some polite phrases.
Thank you Benjamin for your psychological English course to improve our good behavior.
wow it is great
8/8
I am finally aware of polite expressions without any emojis. It’d be great to know more.
I got 7 correct out of 8
Thank you!
Great video!
The sentence “can I make sure we’re on the same page” is the one that I use the most.
Thanks!
I’m not sure if you’e aware but we are almost neighbors. :)
Thanks teacher!
It’s a great class
Very good lesson. High level of explanations.